Information systems managers with an interest in benchmarking. Promotes the use of benchmarking wherein businesses compare their processes with those ...
Assists industries government agencies and military installations in applying effective computer capacity management and performance techniques throug ...
International Contact Center Benchmarking Consortium (ICCBC?) is an association of contact center professionals to compare operating performance and i ...
Provides a medium at the local level for the advancement of the objectives of the association focusing on bringing quality education to the chapter me ...