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Customer Service
This book can help you and your organization go beyond customer service to retain and satisfy established clientele.
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$13.95
Master the skills needed to face the challenges of a Customer Service Representative position.
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$13.95
Master the skills needed to face the challenges of a Customer Service Representative position.
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$39.95
Master the skills needed to face the challenges of a Customer Service Representative position.
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$295.00
This course will demonstrate communication techniques that build customer loyalty, and how to defuse customer anger with attentive listening and empathy.
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$295.00
After completing this course, you'll have the skills to build and maintain long-term customer relationships,
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$13.95
From the Experience of everyone's worst day comes a collection of real stories of some of the worst customer service nightmares ever experienced.
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$12.95
After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance.
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$13.95
The techniques and tools covered in this video will help you understand the basic needs of customers.
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$295.00
Its simple better prepared sales associates sell more products. Help your employees provide outstanding service to customers with this easy-to-use trainers guide.
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$50.00
Give employees effective telephone skills and you will see what a powerful business tool the phone can be.
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$295.00
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