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Managing Quality Customer Service
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Direct Marketing Techniques

This book is packed with hundreds of great ideas and proven direct marketing techniques that the author has used successfully in building a multimillion-dollar business.  Product Details...

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New Product Introduction

Today many companies devote enormous effort to the introduction of their new products.  Product Details...

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Telemarketing Tips from A to Z

The Telephone Doctor, creates a handy guide for people in telemarketing.  Product Details...

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Telemarketing Tips from A to Z + CBT

The Telephone Doctor, creates a handy guide for people in telemarketing. It is filled with advice on how to approach any situation with a creative and positive attitude. Includes CD-ROM.  Product Details...

$39.95

Writing & Implementing a Marketing Plan

You will learn the elements of a business plan, how to write a good marketing plan and the methods to implement the plan.  Product Details...

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Presentation Skills, Third Edition : Video
Presentation Skills, Third Edition : Video
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