Ethical management practices are essential to every businesses success. Managers must make sure organizational rules and codes of conduct are being followed, as well as handle ethical issues concerning relationships. This course will help you recognize and think through ethical issues when they arise, correct unethical practices that may have been previously unnoticed or ignored, and communicate the need for applying ethical principles at all organizational levels. Table of Contents Part 1: Understanding the Problem and the Need
Some Important Objectives for the Reader
Definitions of Ethics
Identifying Your Ethical Concerns
Case Study 1—Harass Him Until He Quits Part 2: The Forces That Shape Ethical Behavior
When and Where Do We Develop Ethical Values
Ethics and Your Job
Factors That Modify Ethical Values
Case Study 2—The Dilemma at the Build Big Company Part 3: Ethical Considerations in Transactions with Employees
Ethical Implications in Choosing Between People
Ethics and Performance Appraisal
Case Study 3—The Dance of the Lemons
Ethics and Communications with Employees
Ethical Approaches to Maintaining Discipline
Administering Reward Systems Part 4: Ethical Consideration in Transactions with the Boss
Following Orders and Directives from Above
Case Study 4—Just a Modest Change in the Records
Supporting and Communicating with the Boss
Ten Ethical Mistakes to Avoid Part 5: Ethical Considerations in Transactions with Your Peers
Supporting and Communicating with Peers
Collaboration—A Beneficial and Ethical Tool
Constructive Problem Solving
Case Study 5—The Dueling Managers Part 6: Solving Ethical Problems
An Organized Approach
Solving Ethical Problems: The Ten Step Method
Case Study 6—Is Process Insurance Enough? Part 7: Review and Suggestions for the Future
Reading Review
Five Rules for Ethical Behavior
Design a Life Plan for the Future
Responses to Cases Objectives To discuss the meaning of ethics To show how to solve ethical problems with your boss To discuss the ethics of management To show how to solve ethical problems with employees and peers To show how to solve ethical problems with employees and peers
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