Understanding Organizational Change

With this book, you will learn how to cope with and understand organizational change. A variety of models are presented that illustrate common workplace challenges in times of change. For managers we've included a section on how to help staff cope with organizational change. 

Table of Contents

Preface

Section 1: What Is Change?
History and Perspective
Managers as Change Agents
Roles in Organizational Change
Your Position
Changes You Choose
Changes That Choose You
Three Key Skills

Section 2: Theoretical Models
Force Field Analysis (Kurt Lewin)
Configurational Learning
Gap Analysis (Delta Analysis)
Innovative Change
Leadership Intervention (Black & Mouton)
NACA Cycle
Systems Theory
Pendulum Theory (Beverly Gaw)
Grief Cycle (Elizabeth Kubler-Ross)
Review of Change Models

Section 3: The Change Matrix(c): A Working Model
The Change Matrix(c)
Levels of Change
Organization Change
Environmental Change
Stages of Change
The Change Matrix(c)
Assessing Employees with The Change Matrix(c)

Section 4: Using the Change Matrix(c)
Using the Change Matrix(c)
Dealing with Denial
Dealing with Resistance
Allowing Adaptation
Increasing Involvement
A Final Word

Objectives

•  Understand the phenomenon of change
•  Explore theories of how people react to change
•  Learn change management strategies

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