Discover the value of conducting a needs analysis in response to performance issues. This systematic, information-gathering process will help you evaluate current issues and reveal whether a well-targeted training program is needed. Learn how to pre-plan your needs analysis, how to investigate problems, how to evaluate data and training possibilities, and how to report your findings and recommendations. Table of Contents Introduction What is a Needs Analysis? Who Conducts a Needs Analysis and Why? What is a Learning Organization? Six Points to Remember Step 1: Surveillance What is the Current Situation? Define the Needs and Identify Performance Gaps Organize a Task Force Organize the Data Develop Priorities Meet with Management Write Summary Memo Exercise Case Study: Step 1 Surveillance Step 2: Investigation Initiate the Investigation Identify the Data You Need Evaluate Key Data Sources Select Data Collection Methods Obtain Management’s Approval to Proceed Determine Skills, Knowledge and Attitudes Define Content Areas Collect and Organize Data Case Study: Step 2 Investigation Step 3: Analysis What is Analysis? Decide Whether Training is Appropriate Three Types of Analysis Present Findings Choose Trainers Clarify Training Objectives Design Training and Course Module Case Study: Step 3 Analysis Step 4: Report Reporting Your Findings Training Design Report Make Oral Presentation Case Study: Step 4 Report Ongoing Issues in Needs Analysis Evaluating the Process After Implementation Overcoming Obstacles How to Get Top Management Support Continuous Needs Analysis References Resource List Objectives Determine reasons for a needs analysis and pre-planning Learn about investigation and data development Analyze data and evaluate training possibilities Understand the needs analysis report
|