This training program is designed to help you acquaint others with becoming better negotiators. In this course, participants will explore negotiation opportunities and approaches, practice the steps for effective negotiation, and become familiar with negotiation skills, strategies, and tactics. Table of Contents INTRODUCTION
Welcome and Introductions
Learning Objectives and Agenda MODULE 1: AN INTRODUCTION TO NEGOTIATION
What Is Negotiation?
Negotiation and Conflict5
Types of Negotiation
Trying It Out
Break MODULE 2: ATTITUDES AND APPROACHES
Negotiation Styles
Win/Win Negotiating
The Give/Get Principle
Managing Conflict During Negotiation MODULE 3: THE NEGOTIATION PROCESS
Preparing to Negotiate
Further Preparation
The Seven Basic Steps in Negotiating
Seven Steps Activity
Break MODULE 4: STRATEGIES AND TACTICS
Strategies in Action
Five Basic Strategies
Other Negotiation Strategies
Negotiation Role-Play: Putting Your Knowledge to Work
Applying What You’ve Learned CONCLUSION
Summing It Up
Learning Objectives Review
Course Evaluation
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