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Communications arrow 50 One-Minute Tips to Better Communication, Revised Edition



50 One-Minute Tips to Better Communication, Revised Edition


Price: $13.95


This course will teach you the critical skills to conduct and participate in effective meetings, revise and clarify your writing and speaking, and create and execute engaging presentations and teleconferences. Business communication occurs in a variety of venues, and in todays rapidly changing environment good communication is key. The point of clear communication is to strengthen business relationships. Precise communication depends on clear purposes, careful attention to the message, and thorough awareness of the audience.
 
Table of Contents

Preface

Part 1: 17 One-Minute Tips to Improve Your Meetings
Before the Meeting
Tip 1: Think of Meetings as Investments
Tip 2: Think Purposes, Not Meetings
Tip 3: Forecast Your Meetings
Tip 4: Use the Room to Set the Meeting’s Tone
During the Meeting
Tip 5: Use a “Recipe” to Start Meetings Well
Tip 6: Take Public Category Minutes
Tip 7: Use “Funneling” to Brainstorm in Groups
Tip 8: Use “Fast Networks” to Brainstorm on Multiple Issues
Tip 9: Know How Effective Leaders Behave
Tip 10: 10 Key Statements of Effective Meeting Leaders
Tip 11: Use the FAST Formula to Manage Meeting Theft
At the End of the Meeting
Tip 12: Use a “Recipe” to Finish Meetings Well
Tip 13: Evaluate Meetings to Ensure Productivity
Tip 14: Quick Strategies for Ad-Hoc Meetings
Tip 15: Quick Strategies for One-on-One Meetings
Tip 16: How to Avoid the World’s Worst Meetings
Tip 17: Use Special Strategies for Teleconferences

Part 2: 16 One-Minute Tips to Improve Your Business Writing
Getting Started
Tip 18: How Efficiently Do You Write?
Tip 19: Ask Yourself Questions Before You Give Answers
Tip 20: Brainstorm Now, Organize Later
Tip 21: Try “Cluster” Brainstorming
Tip 22: For Long Reports, Use “Section” Brainstorming
Tip 23: For Team Brainstorming, Use Sticky Notes
Getting Organized
Tip 24: Put First Things First—and Last
Tip 25: Practice “Aerobic Writing”
Tip 26: Institute Office Quiet Time for Writing Projects
Getting It Right
Tip 27: Use “Big-Middle-Little” Revising
Tip 28: Write Memo Headlines for Instant Clarity
Tip 29: Add Breathing Space for Reader Friendliness
Tip 30: Simplify and Clarify Your Document
Tip 31: To Simplify Language, Ask the Big Question
Tip 32: How to Comment on Each Other’s Writing
Tip 33: Make Your E-Mails Reader-Friendly

Part 3: One-Minute Tips to Improve Your Presentations
Structuring Your Presentation
Tip 34: Plan to Speak to Listeners on Their Terms
Tip 35: Use a Recipe to Begin with Confidence
Tip 36: Use “Quick Specifics” for High Credibility
Tip 37: Use the BEST Recipe to Organize Your Points
Tip 38: Use a Recipe to Conclude with Power
Tip 39: In Impromptu Presentations, Answer Three Questions
Improving Your Nonverbal Communication
Tip 40: Practice Pantomime to Improve Your Gestures
Tip 41: Use the Room to Clarify the Structure of Your Presentation
Tip 42: To Improve Eye Contact, Think: “Who’s the Sleepiest?”
Tip 43: Imitate Commercials to Improve Your Voice “Music”
Tip 44: Use Directory Visuals to Focus Your Audience
Tip 45: Create Verbal-Visual Cooperation
Tip 46: Handle Questions with Care
Tip 47: For Complex Answers, Use the Q-BEST-Q Recipe
Tip 48: Use Mistakes to Build Your Credibility
Tip 49: Use Laptops and LCD Panels Well
Tip 50: Use Special Strategies for Videoconference Presentations

Bibliography

Objectives

  •  Learn ways to make meetings productive
  •  Obtain methods for effective business writing
  •  Gain tips for improving presentations



 


Parameters of Category: Course



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