American businesses lose $30 billion a year to absenteeism. This self-study book helps you recognize the symptoms of absenteeism. A step-by-step plan, case studies, and exercises will help you cut absenteeism and increase employee productivity.
Table of Contents Introduction Part 1: The Problem with Absenteeism
Problem 1: Camouflage
Problem 2: Employee Attitudes
Problem 3: Systems That Encourage Rather Than Discourage, Absenteeism
Problem 4: Complex Causes
Problem 5: The Good, the Bad, and the Confused
Problem 6: Taking the Absentee Problem Too Seriously
Summary Part 2: Get with the Program!
The Perfect Absenteeism Program
The Ten Commandments of Absenteeism Part 3: Introduction to Organization
Organizational Problems
Organizing the Organization
Summary Part 4: Join the Morale Majority
The Eight Steps
Step 1: Emulate
Step 2: Appreciate
Step 3: Ingratiate
Step 4: Stimulate
Step 5: Integrate
Step 6: Initiate
Step 7: Contemplate
Step 8: Delegate
Summary Part 5: Not by Accident
Introduction
The Ounce of Prevention
Accident Causes: The Dirty Dozen
The Safety Four
Safety First: Employee Attitude
Safety First: Employee Participation
Safety First: The Little Things
Summary Chapter 6: The Case Studies
Case 1: The Feedback Factor
Case 2: Recognize the Regiment
Case 3: Measure the Mayhem
Case 4: Looking Well
Case 5: To Everyone’s Benefit
Case 6: Fiscally Fit
Case 7: Through No Fault of Their Own
Case 8: The Pro and Con Program
Conclusion Objectives To present absenteeism psychology To contrast discipline and reward in absenteeism programs To discuss the relationship between absenteeism and workplace safety To propose management technqiues that promote attendance
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